The Art Of Complaining
The other day, Tod was driven to write Verizon his first ever complaint letter. Marc, Tod and Mike Cioffi break down the fine art of complaining to major corporations. Plus: Marc works on his offensive accents.
The other day, Tod was driven to write Verizon his first ever complaint letter. Marc, Tod and Mike Cioffi break down the fine art of complaining to major corporations. Plus: Marc works on his offensive accents.
Reader Comments (12)
The Verizon website is totally easy to use. There is a button on the front page that tells you where to go! Try using your bank account instead of a credit card.
Where's the hotline for Low Budget? I want to complain about Beth ... I bet that's not even her real name. God damnit!
This is an actual photo of Beth.
Son of a bitch! I knew it, I fucking knew it. Listen Farhad, or Mahadev, or whatever your name is ... can you please just pass along some compliments to Subway for me?
Eric - Derek - Fred - Ben - All names out of India for sure. (Ben may actually be a Taiwaneese name. Please correct me on that if true. Do it nicely!)
This episode was hilarious!
I've had to deal with outsourced offices since 2005 when they outsourced my gig, they actually give them lists of names to choose from, the goal is for it to sound like an american name, some of them pick the most hilarious shit you've ever heard too.
Also they cannot say Giovanni, in 5yrs not one of them has ever correctly said my name, not the indian office nor the manila one, after repeating it 5 times to them I usually hear back "ok Johnny!" or "ok Jean".
I once had a surreal outsourcing experience. I needed to order a Quark product (Xpress). The hours of operation were listed as Central time, since they used to be in Colorado. The only problem was I was talking to someone in Bangalore.
Being from Western Canada, I have no trouble with those from the sub continent - it was the stupid farce of it all that bothered me.
Mind you, ANY accent is a barrier for most Americans. The only form of English I ever really have trouble with these days is South African, which is not helped when they often slip into Afrikaans at the drop of a hat which sounds like English (as they speak it) and it takes me a good sentence before it clicks in "they are no longer speaking English" which is just about the time they go back. It gets me every damn time.
I'm trying to decide if I'm happy that Little Willie hasn't polluted this board with his usual complints or if I'm really happy that Little Willie hasn't polluted this board with his usual complaints.
And yes, if there is any doubt, my re-naming him "Little Willie" is meant to imply that he has a small penis.
Hey guys, great show, but why is the volume so low? I listen while walking around the city and it's tough to hear now, this was not a problem for me in previous podcasts. Anyway, love the show.
im having low volume issues as well but adjusted the volume through itunes before putting it on my non-touch ipod. still waiting for access to all the hilarity that is the LowBudgetFM App for iphone or ipod touch.
Looks like Tod is getting his wish. I just had something pop up saying that a new Verizon is coming.
I am American. Verizon is a huge network and you don't see anyone else saying that it is hard to use.